Residences
From enquiry to ongoing care
A clear five-step path for families — and a separate confidential pathway for landowners.
- 01
Enquiry
Share who you are enquiring for, preferred residence, and whether you are an NRI family — online or by phone.
- 02
Conversation
A relationship manager calls within 3 business days to understand needs, timing, and the right named property.
- 03
Visit or walkthrough
Where appropriate, arrange a property visit in Kerala or a virtual walkthrough for families abroad.
- 04
Agreement & onboarding
Terms, fees, and documentation are disclosed offline — stay agreements, timeshare deeds, or partnership terms as applicable.
- 05
Ongoing relationship
Your family relationship manager coordinates health updates, visits, and transparent communication throughout the stay or ownership.
Villa landowners follow a confidential acquisition pathway — submit property details at the Villa Partnership page.
What happens after you enquire?
Submit online or call us. You receive a RES reference number. A relationship manager calls within 3 business days.
Ready to plan a visit?
Tell us about your family and preferred residence. Our team guides you from first call to onboarding.